About Emergency Responders Health Center
YOUR HEALTH IS OUR MISSION
Locally owned and independently operated, ERHC is committed to delivering highly personalized care based on each patient’s individual and occupational health goals. While we work closely with emergency response agencies, our first responsibility is to our patients. Privacy and confidentiality are strictly maintained in accordance with federal regulations.
Meet the Emergency Responders Health Center Providers
ROB HILVERS, MD
ERHC Founder, Medical Director, Lead Physician
University of Washington School of Medicine (Seattle, WA) | Family Medicine Residency of Idaho (Boise, ID) | Idaho Sports Medicine Institute (Boise, ID)
In Clinical Practice Since: 2001
Clinical Interests: Preventative Medicine | Sports Medicine/Exercise Physiology Heart Health/Cardiac Research | Wilderness Medicine
Approach to Wellness: “A one-size-fits-all approach doesn’t work in medicine; our patients vary in age, physical abilities, medical histories, and genetic predisposition. We take the time to develop close relationships with each patient, to better understand their unique health risks and goals in order to customize their care. We believe in “prescribing lifestyles,” minimizing the need for medical interventions when possible, by preventing health conditions from developing or advancing in the first place.”
JOHN WICK, MD
Physician
Oregon Health Sciences University (Portland, OR) | Family Medicine Residency of Idaho (Boise, ID) | Idaho Sports Medicine Institute (Boise, ID)
In Clinical Practice Since: 2004
Clinical Interests: Men’s Health | Sports Medicine | Child Health
Approach to Wellness: “I enjoy having the opportunity to care for active individuals who are motivated to improve their health, with the help and guidance of their healthcare team. My clinical passions are men’s health, pediatrics, and injury prevention and recovery.”
Sydney Holmes, DO
Physician
Rocky Vista University, School of Osteopathic Medicine (St. George, UT) | Family Medicine Residency of Idaho (Boise, ID)
In Clinical Practice Since: 2025
Clinical Interests: Women’s Health | Adolescent Health | Preventative Care
Approach to Wellness: “As a family medicine provider, my approach to wellness is rooted in preventative care, individualized treatment, and genuine partnership with my patients. I focus on identifying risks early, promoting healthy habits, and empowering patients with the tools and knowledge they need to stay well. I believe that every person’s health journey is unique, so I take time to understand their goals, preferences, and challenges in order to create care plans that fit their lives. By working collaboratively, I strive to support long-term wellness, improve quality of life, and build trusting relationships that honor each patient’s whole-person needs.”
JENNA ROVIG, MSN, NP-C
Nurse Practitioner
Boise State University (Boise, ID) | Idaho State University (Pocatello, ID)
In Clinical Practice Since: 2012
Clinical Interests: Women’s Health | Adolescent Health | Acute Care | Mental Health
Approach to Wellness: “Healthcare can be preventative, curative, or supportive – always varying throughout life’s stages. I enjoy being a part of the full continuum, and supporting patients to be advocates in improving and understanding their own health through personalized care and education.”
Shauna Lacow, MSN, NP-C
Nurse Practitioner
Walden University 2017 (Walden, NY) | Georgia Baptist College of Nursing of Mercer University 2004 (Atlanta, GA)
In Clinical Practice Since: 2017
Clinical Interests: Adult, Women’s, and Pediatric Health | Mental Wellness | Acute care | Accutane therapy
Approach to Wellness: “As a family nurse practitioner, I have the unique opportunity and joy of witnessing families grow and change over the years. As a health advocate, I incorporate evidence-based medicine and education to create a comfortable space where families can be candid about their health and treatment concerns.”
Chelsea Wallace, MSN, NP-C
Nurse Practitioner
Boise State University (Boise, ID) | Northwest Nazarene University (Nampa, ID)
In Clinical Practice Since: 2020
Clinical Interests: Family Medicine | Acute Care | Women’s Health | Immunization Research
Approach to Wellness: “Wellness is an ongoing pursuit of physical and emotional well being. I am passionate about helping my patients feel empowered, educated, and motivated about their health and wellness.”
Caitlin Parker, LCPC
Mental Health Counselor
Gonzaga University (Spokane, WA)
College of Idaho (Caldwell, ID)
In Clinical Practice Since: 2009
Clinical Interests: PTSI/PTSD | Complex Trauma | Eating Disorders | Women’s Issues
Approach to Wellness: “I take a collaborative approach to wellness, helping clients develop emotional regulation and resilience in high-stress work. I support processing the effects of professional exposure, family trauma, and early-life experiences, while fostering coping skills and overall well-being.”
Matthew Lemons, LCPC
Mental Health Counselor
Idaho State University (Meridian, ID)
Clinical Interests: Trauma | Anxiety | Grief | Depression |
Approach to Wellness: “Life can be overwhelming at times. I am here to help you sort through the chaos and find understanding and meaning. People know what they need to heal and grow! I am here to provide unconditional support, new perspectives, and a collaborative relationship. Focusing on the relationship first and foremost, I work to understand where you are coming from and the intricacies in your life that impact where you currently are. We will work as a team as I strive to make sure you feel safe, understood, and supported along the way.”
Richard T. Brown, LPC
Mental Health Counselor
Boise State University (Boise, ID)
Idaho State University (Meridian, ID)
Clinical Interests: Anxiety | Depression | Grief | Loss
Approach to Wellness: “My counseling approach is a blend of person-centered therapy and solution focused therapy with emphasis on the relationship formed between the client and the counselor. This relationship can lead to growth, healing, change and wellness. I believe in a supportive, open, and safe space for clients to accomplish their goals.”
Rich has over 30 years of experience as a firefighter in wildland, emergency services, and fire services operations.
Angie Joseph, LPC
Mental Health Counselor
California State University (Chico, CA)
Walden University
Clinical Interests: Trauma | Anxiety | Depression and Mood | Life Transitions and Adjustment | Individuals | Couples | Adolescents
Approach to Wellness: “My counseling approach fosters a supportive environment that encourages self-exploration and personal empowerment. I am committed to providing a safe and nonjudgmental space to build trust and develop healing and growth. I believe every person has the ability to create meaningful change in their life and I am here to dance along beside you on that journey.”
Mike Owens, PT, AT
Physical Therapist
California State University (Long Beach, CA)
In Clinical Practice Since: 1986
Clinical Interests: General Orthopedics | Sports Medicine | Management of Acute Injuries
Approach to Wellness: “My philosophy is that patient education is a vital key to managing and preventing injuries both on the field and in the workplace. I have had the opportunity to work with athletes at every level, from adolescents to Olympians and from weekend warriors to professionals. My approach to treating patients at ERHC is the same as I consider many of the individuals I treat to be “tactical athletes” who are highly motivated to recover quickly and return to full duty. Training someone to perform certain therapeutic exercises is the easy part. I consider the education aspect to be just as important in preventing work related injuries and ensuring the longevity of our first responders.”
Jami Whiles, PT
Physical Therapist
Idaho State University (Pocatello, ID) | Boise State University (Boise, ID)
In Clinical Practice Since: 2005
Clinical Interests: Physical Therapy & Rehabilitation | Injury Prevention | Orthopedics & Post Operative Care
Approach to Wellness: “I believe it is important collaborate with the entire healthcare team to come alongside patients to educate and assist them in meeting their rehabilitation goals. My desire is to see patients return to their prior level of function.”
Amber Grant, PTA
Physical Therapist Assistant
LCSC – ICPTA (Idaho Consortium Physical Therapist Assistants) | Certified FMS Clinician (Functional Movement System)
In Clinical Practice Since: 2015
Clinical Interests: Injury Prevention | Functional Movements | Orthopedic Injuries
Approach to Wellness: “I enjoy working with first responders and their families to help reduce pain, return to occupational roles, recreational activities, or activities of daily living. My passion is knowing that I can give first responders tools to better preserve their joints and soft tissues in physically demanding careers as tactical athletes while focusing on proper body mechanics and lifting techniques to reduce injury. You’ll receive compassion based care and connection to fully understand your goals and get you back to what you love.”
Stacey Whitcomb, DAcHM, LAc
Acupuncturist
Five Branches University (Santa Cruz/San Jose, CA) | University of Central Missouri (Warrensburg, MO) | Oregon College of Oriental Medicine (Portland, OR)
In Clinical Practice Since: 1996; 2017 (Acupuncture)
Clinical Interests: Acupuncture | Chinese Medicine Modalities
Approach to Wellness: “Wellness is a multidimensional concept that encompasses various aspects of a person’s overall health and well-being. It goes beyond merely the absence of illness and includes physical, mental, emotional, social, and even spiritual components. Wellness is often viewed as a holistic approach to living a fulfilling and balanced life which is why I promote wellness in healthcare with Chinese medicine. Not only is Chinese medicine able to treat holistically, I treat the individual in front of me. Your back pain and insomnia are not the same as your Mom’s, so why would you be treated the same? My passion is to provide non-pharmaceutical ways to treat complex health challenges with natural medicine that lights up your body’s innate ability to come back to balance.”
Jennifer Aumeier, LMT
Licensed Massage Therapist
Boise State University (Boise, ID) | Idaho School of Massage Therapy (Boise, ID)
In Clinical Practice Since: 1999
Clinical Interests: Deep Tissue | Swedish Massage | Trigger Point Therapy | Pre-natal Massage | Myofascial Release | Stress Management | Nutrition | Wellness Education | Yoga Therapy
Approach to Wellness: My goal is to provide patients with pain relief, relaxation and health education that will optimize their wellness, based on individual needs. Therapeutic Massage can be a natural and individualized option for injury prevention, pain relief and stress management.
Robyn Baumgardt, LMT
Licensed Massage Therapist
Seattle Massage School/Klose Training (Seattle, WA)
In Clinical Practice Since: 1998
Clinical Interests: Deep Tissue Massage| Swedish Massage| Myofacial Release| Manual Lymphatic Drainage | Sports Massage
Approach to Wellness: “As a massage therapist I love the healing aspect of my job, both physical and mental. I love working with clients who are motivated and whose jobs require them to be in peak health because it allows me to help them and see results with each treatment. Your muscle pain should never limit you from dong your job well, which is why I like to work with each of my clients to figure out what approach will work best to help them achieve their goals. I love working with the First Responder community because I know that I am a part of helping you be at your best so you can go and do the hard work of serving our community.”
Jason Chase, LMT
Licensed Massage Therapist
Milan Institute (Boise, ID)
In Clinical Practice Since: 2012
Clinical Interests: Deep Tissue | Myofascial Release | Swedish Massage | Sports Massage
Approach to Wellness: “My focus is to identify the underlying cause of the of any pain or muscle tightness, and address it at the source. I primarily utilize deep tissue, myofascial release, trigger point therapy, and passive joint mobilization techniques along with the traditional Swedish massage styles.”
Kristine Heisey, LMT
Licensed Massage Therapist
European Massage Therapy School (Las Vegas, NV)
In Clinical Practice Since: 2012
Clinical Interests: Deep Tissue | Trigger Point Therapy | Hot Stone | Sports Massage | Thai | Maternity
Approach to Wellness: “As a massage therapist, I view wellness as a balance of physical, mental, and emotional health. I recognize that stress, posture, emotions, and lifestyle all influence how the body feels and functions.”
Kaylee Henson, LMT
Licensed Massage Therapist
Carrington College (Boise, ID)
In Clinical Practice Since: 2025
Clinical Interests: Deep Tissue | Trigger Point Therapy | Swedish Massage
Approach to Wellness: “As a provider I am afforded an amazing opportunity to help our first responders. I emphasize a special approach to each patients goals and needs. While focusing on muscle tension and pain relief ,education on the correlation between lifestyle, posture, and diet is essential for long term wellness. I am excited to provide the best care for our first responders and their families.”